sexta-feira, 19 de setembro de 2008

AlertPay Changes



Alertpay finally changed their layout and advanced to the Beta Layout that we saw for more than 2 Months or maybe more.

Their system however looks the same, some changes could be made in order to help their members, those changes include for example the ability to search for any email that we want on the History Page so we can see all the transactions from that email account, and we can only search by reference number.

Another BIG change in AlertPay can be found on the Fees page. They haven't announced yet any change and our guess is that they won't announce anything at all judging by the LAST announcements from February 2007.. and their Slow Support.

Those changes in the fees include for example an increase on the withdrawal fees, in Portugal we have to pay $3 for each transaction from AlertPay to Bank Account, and $3 per Check requested, and also $15 for a Bank Wire. The deposits are FREE from bank account to AlertPay. And $20 fee for Bank Wire to AlertPay.

Well we can live with that if they could increase the people on the support line, and if they can manage to provide one AWESOME thing like Live Support, that will make the difference between PayPal and AlertPay.. but we think that's not going to happen.

Another Thing that they could implement is the ability to request a REFUND or Complains when some transaction goes bad... we lost some money here and there because of all the tests we conduct and we simply can't retrieve that money and no mather the times that we complain at AlertPay.. we need to wait like 1 week or more to receive a response and all they say is something like this "You have to contact your seller to resolve this issue" OMG.. what company is this? I guess they skipped the part of Customer Support or Customer Protection.

Well.. at least we are able to use AlertPay and all the current features more faster and with a nice and cleaner layout... We are able to spend and receive money.. and that's all that mather... but still they COULD implement those features above and improve their services a LOT.. and they know that they could do that...

If for a change you don't Own an AlertPay Account, Click here to get one.

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